The QR code isn't working

If your club’s QR code isn’t working, try these solutions.

Check the basics

• Is the QR code visible? — Ensure it’s not too small, blurry, or damaged
• Is there enough light? — Phone cameras need decent lighting to scan codes
• Is your camera working? — Test your camera with another app

QR code won’t scan

Try these steps:

1. Hold your phone steady about 6-12 inches from the code
2. Make sure the entire code is visible in the camera frame
3. Try adjusting the angle or distance
4. Clean your camera lens
5. Increase screen brightness if scanning from another screen

QR code scans but shows an error

“Link expired” or “Invalid code”: The QR code may have been regenerated. Ask your club leader for the current code.

“No meeting found”: There may not be an active meeting. Check with your club leader.

Page doesn’t load: Check your internet connection and try again.

Using an older phone

Some older phones have trouble with QR codes. Try:

• Using a dedicated QR scanner app
• Asking for the direct feedback link instead
• Updating your phone’s operating system

Getting the direct link instead

If QR scanning consistently fails, ask your club leader for the direct feedback link. You can type it into your browser instead of scanning.

💡 Tip: Most modern phones can scan QR codes directly from the camera app — no special app needed.